Konci
Square Appointments

Square Appointments

Connect Konci to Square Appointments and let your AI phone assistant book appointments into the booking calendar your business already runs on. When a caller wants to come in, Konci checks real-time availability for the requested service at your location, offers open times, and creates the booking before the call ends — no callback, no "let me check the book," no double entry.

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Overview

About Square Appointments

Connect Konci to Square Appointments and let your AI phone assistant book appointments into the booking calendar your business already runs on. When a caller wants to come in, Konci checks real-time availability for the requested service at your location, offers open times, and creates the booking before the call ends — no callback, no "let me check the book," no double entry.

Because bookings go through Square, everything downstream works exactly as if the appointment had been booked in person or online. The appointment lands on your Square calendar, your staff sees it immediately, and Square sends the customer their confirmation and reminders automatically. Your services, durations, staff availability, and booking location are respected exactly as you have configured them in Square.

Konci also manages the appointments you already have. Callers can reschedule to a new open slot or cancel entirely, and the assistant attaches a note to the booking so your staff knows what was discussed. For salons, barbershops, auto shops, and home services businesses that run on Square Appointments, the phone becomes a booking channel that runs itself.

Features

What Konci automates in Square Appointments

Live call actions

  • Check Open SlotsSearch real-time Square Appointments availability for the requested service within the caller's preferred time range.

Post-call actions

  • Book the AppointmentCreate the booking in Square Appointments once the caller confirms a time — Square sends the confirmation automatically.

  • Reschedule an AppointmentMove an existing booking to a new open slot when a caller needs a different time.

  • Cancel an AppointmentCancel an existing booking on the caller's behalf so the slot opens back up on your calendar.

  • Add a Booking NoteAttach what was discussed on the call to the booking so your staff is prepared when the customer arrives.

Real-world examples

Popular Square Appointments automations

Common workflows

  • Salon & Spa Booking CallsClients call to book a cut, color, or treatment, and Konci checks availability for that exact service and books the appointment while they are on the phone — even when your front desk is busy with a client.

  • Reschedules Without Phone TagCallers who need to move an appointment get new times offered instantly — Konci updates the booking in Square and your staff sees the change immediately, with no back-and-forth voicemails.

  • After-Hours Booking CaptureCalls that come in after close still convert. Konci books the appointment into your Square calendar overnight, and Square sends the customer their confirmation automatically.

Common questions

Frequently asked questions

The Square Appointments integration lets your Konci AI phone assistant check availability and book, reschedule, or cancel appointments in your Square Appointments calendar during a phone call.
Konci can check open slots for a service, create bookings, reschedule or cancel existing appointments, and attach notes to bookings — all against the Square calendar your business already uses.
In your Konci dashboard, go to Integrations, select Square Appointments, and authorize with your Square account via OAuth. Then choose the location Konci books appointments at.
No. Konci works with free and paid Square Appointments plans — you just need Square Appointments set up with bookable services at your location.
Under two minutes — Square OAuth authorization and choosing your booking location.
Yes. Square Appointments is included on all Konci plans.
Easy setup

Start automating Square Appointments in minutes, not months

  1. 1

    Create free account

    Sign up in under a minute. No credit card required.

  2. 2

    Connect Square Appointments

    Authenticate Square Appointments from your dashboard.

  3. 3

    Configure Square Appointments

    Choose your Square Appointments settings and go live.

AI phone assistants that connect to Square Appointments

Integrate Square Appointments for AI voice assistants + phone call automation in under a minute.

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