Marketing Disclosure
This Marketing Disclosure ("Disclosure") is published by Konci LLC ("Konci," "we," "us," or "our") in accordance with Federal Trade Commission (FTC) guidelines under 16 CFR Part 255 (Guides Concerning Use of Endorsements and Testimonials in Advertising) and other applicable disclosure requirements. This Disclosure applies to marketing content published by Konci on our website, social media channels, advertising placements, and other promotional materials. It applies specifically to content that links to or references this Disclosure.
1. Testimonials and Customer Reviews
Testimonials and customer quotes displayed on the Konci website reflect the genuine experiences and opinions of real customers who have used our Services. Unless otherwise indicated adjacent to the testimonial, customers providing testimonials have not been compensated for their statements — they shared their experiences voluntarily. Where a material relationship exists between Konci and a person providing a testimonial (such as receiving a discount, free service credit, or other benefit in exchange for their review), we will disclose that material connection in close proximity to the testimonial. All testimonials are authentic and originate from verified customers who have been through our standard verification process. Individual results may vary and are not guaranteed.
2. Case Studies and Results
Case studies published on the Konci website describe the actual experiences of real customers. The outcomes described in case studies represent the results of those individual customers under their specific circumstances. Actual results for your business will vary depending on your call volume, industry vertical, assistant configuration, business model, staff involvement, and other factors unique to your situation. Results described in case studies are not guaranteed and should not be interpreted as typical or average outcomes. Past performance by any customer does not guarantee future results for you or any other customer.
3. Performance Claims and Product Statements
Certain statements in our marketing materials describe the capabilities and potential outcomes of the Konci platform. Claims such as "answer every call," "live in 5 minutes," "never miss a customer," "human-like AI," and similar statements reflect our product's capabilities and are based on real product functionality and typical customer experience under normal operating conditions. These statements are not guarantees of specific outcomes. Individual setup time, call handling performance, integration complexity, and business results vary based on your specific configuration, phone carrier, internet connection, and other factors. Marketing content is provided for informational purposes. You should evaluate our platform independently and consult qualified professionals before making significant business decisions.
4. Affiliate and Referral Program
Konci may operate affiliate and referral programs through which participants receive compensation — such as account credits, cash commissions, or other benefits — for referring new customers to Konci. If you encounter content from a Konci affiliate or referral partner that recommends our Services, that content should include a clear disclosure of the material relationship (for example, "I receive a commission if you sign up using my link" or equivalent language). Konci's own editorial content, blog posts, and marketing materials are not influenced by affiliate relationships. If you have concerns about whether a piece of content disclosing a Konci recommendation is appropriately labeled, please contact us at legal@konci.ai.
5. Sponsored Content and Partnerships
Any content published by Konci that is produced in a paid partnership with, sponsored by, or otherwise materially supported by a named third party will be clearly labeled with language such as "Sponsored," "In partnership with [Company Name]," "Paid promotion," or equivalent disclosure that makes the commercial nature of the content readily apparent before the reader engages with the content. If Konci is featured in a third-party podcast, newsletter, or media outlet through a paid arrangement, we require that the host disclose the paid nature of our appearance. Technical integration partnerships and co-marketing arrangements are distinguished from editorial endorsements.
6. AI-Generated Content
Konci may use artificial intelligence tools to assist in drafting website copy, blog posts, help articles, social media content, email campaigns, and other marketing materials. All AI-assisted content is reviewed, edited, and approved by Konci staff members before publication and is held to the same standards of factual accuracy, legal compliance, and brand integrity as entirely human-authored content. The use of AI drafting tools does not reduce our commitment to truthful, non-deceptive advertising or our obligations under applicable FTC guidelines.
7. Social Media and Influencer Content
When Konci engages social media creators, influencers, or other third-party content producers to promote our Services, those creators are required by contract to comply with FTC disclosure requirements by clearly and conspicuously disclosing their material relationship with Konci. Required disclosures include labels such as "#ad," "#sponsored," "#partner," "Paid partnership with Konci," or platform-native paid partnership labels — placed at the beginning of the content in a location that viewers are likely to see, not buried in hashtags or below a "read more" break. Paid advertising managed directly by Konci on social media platforms (such as Facebook Ads, Google Ads, or LinkedIn Ads) is labeled in accordance with each platform's required advertising disclosures.
8. Third-Party Logos and Integration Badges
The display of third-party logos, trademarks, and integration badges on the Konci website — including logos for Google Calendar, Stripe, Square, and other services — indicates that Konci's platform supports a technical integration with those services. Such display does not imply that those companies endorse Konci, that Konci is an official partner at any commercial tier unless separately stated, or that there is any business relationship beyond a technical integration. All third-party trademarks and logos are the property of their respective owners and are used solely to identify compatible integrations.
9. Pricing and Promotional Claims
Pricing information displayed on our website and in our marketing materials reflects our published rates at the time the content was created or last updated. Pricing is subject to change with thirty (30) days' advance notice per our Terms of Service. Promotional or limited-time pricing offers are subject to their stated terms and expiration dates and may not be combined with other offers unless expressly stated. Where we display a crossed-out or "original" price alongside a promotional price, the crossed-out price reflects a prior published rate at which the product was actually offered. We do not manufacture false "original" prices for the purpose of creating a misleading discount appearance.
10. No Liability for Marketing Content
To the maximum extent permitted by applicable law, Konci assumes no responsibility for business decisions made solely on the basis of our marketing content. Marketing materials are provided for informational and promotional purposes and do not constitute professional advice — including legal, financial, medical, or business consulting advice. You are solely responsible for evaluating the suitability of our Services for your specific needs and circumstances, and for complying with all laws applicable to your use of the Services.
11. Legal Compliance
This Disclosure is published to comply with applicable federal advertising laws and guidelines, including FTC regulations at 16 CFR Part 255 (endorsements and testimonials), 16 CFR Part 251 (use of the word "free"), and other FTC guidelines on digital advertising disclosures. This Disclosure applies to all Konci employees, contractors, agencies, affiliates, and authorized marketing partners who create or publish content about Konci's products and services. All Konci marketing personnel and authorized third parties are expected to comply with applicable disclosure requirements. Questions about required disclosures should be directed to legal@konci.ai before content is published.
12. Contact Us
To report a potential advertising compliance concern, ask a question about this Disclosure, or request correction of any marketing content you believe is inaccurate or improperly disclosed, contact us at: legal@konci.ai. Written correspondence may be sent to: Konci LLC, Attn: Legal Department, 7975 N Hayden Rd Suite A210, Scottsdale, AZ 85258.
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