Konci

StartKoncifor free.Scale when you're ready

Whether you need one assistant or a thousand, Konci grows with your call volume — try risk free for 7 days, fully free to start.

  • Hobby

    $49/ month
    7-day risk-free trial included
    Try free for 7 days

    For solo teams and micro-SMBs replacing missed calls and voicemail.

    • 75 calls/mo
    • 1 phone number
    • 1 seat
    • $1.50 per additional call
    • 10 concurrent calls
    • 1 knowledge base source
    • 60-day call recording retention
    • Email support

  • Startup

    $149/ month
    7-day risk-free trial included
    Try free for 7 days

    For growing SMBs that need scheduling, CRM handoff, and more capacity.

    • 300 calls/mo
    • 2 phone numbers
    • 3 seats
    • $1.15 per additional call
    • 15 concurrent calls
    • 3 knowledge base sources
    • 180-day call recording retention
    • Basic integration syncing
    • Outbound callsComing soon
    • Priority email and chat

  • Business

    $349/ month
    7-day risk-free trial included
    Try free for 7 days

    For multi-location and higher-volume teams that need deeper operations.

    • 800 calls/mo
    • 5 phone numbers
    • 10 seats
    • $1.05 per additional call
    • 25 concurrent calls
    • 10 knowledge base sources
    • 365-day call recording retention
    • Advanced integration syncing
    • Outbound callsComing soon
    • Conversion and impact analytics

  • Enterprise

    Custom
    Talk to sales

    For regulated, high-volume, or custom operations with contractual needs.

    • Custom calls/mo
    • Unlimited seats
    • Custom AI capacity
    • As low as $0.10 per call
    • Unlimited concurrent calls
    • Custom routing and workflows
    • Unlimited knowledge bases
    • Outbound callsEarly access
    • Unlimited call recording retention
    • Custom dashboards and reporting
    • Dedicated account manager and SLA

Feature comparison

Plan, Usage, And Communication
Calls included / month
Phone numbers included
Additional phone numbers
Additional calls
Concurrent calls
Team seats
Inbound voice calls
Outbound voice calls
AI Capabilities
AI voice assistant
Custom call flows
Knowledge base sources
Additional knowledge bases
Realtime transcriptions
Post call analytics/summaries
Lead/Message capturing
Email alerts
Premium low-latency voices
Sentiment / urgency detection
Response latency
Custom AI voice and persona
Custom voice accents
Routing, Scheduling, And Integrations
Warm or cold call transfer
Calendar scheduling
Integration syncing
Custom SIP trunking
Multi-location routing
Integrations
Analytics And History
Call history retention
Call recording retention
Analytics dashboard
Conversation intelligence
Business report exporting
Real-time call listening
Security, Compliance, And Support
Encryption at rest and in transit
SSO (SAML / OIDC)
Audit logs
Support level
SLA / uptime

Hobby

$49/mo
Try free for 7 days
75
1
$5/mo each
$1.50/call
10
1
1
$5/mo each
Low
Coming soon
Coming soon
Unlimited
60 days
Email
Standard

Startup

$149/mo
Try free for 7 days
300
2
$5/mo each
$1.15/call
15
3
Coming soon
3
$5/mo each
Low
Coming soon
Coming soon
Basic
Unlimited
180 days
Call trends
Email
Standard

Business

$349/mo
Try free for 7 days
800
5
$5/mo each
$1.05/call
25
10
Coming soon
10
$5/mo each
Lowest
Coming soon
Coming soon
Advanced
Unlimited
365 days
Conversion + impact
Priority support
Enhanced

Enterprise

Custom
Talk to sales
Custom
5+
Unlimited
As low as $0.10/call
Unlimited
Unlimited
Early access
Unlimited
Included
Lowest
Unlimited
Unlimited
Custom integrations
Custom regions
Custom integrations
Unlimited
Unlimited
Custom dashboards
Dedicated account manager
Contractual SLA

Frequently asked questions

No. Konci pricing is subscription only. Each plan includes a monthly call bucket, phone numbers, concurrency, seats, and a defined additional-call rate.
Yes. Hobby, Startup, and Business include a 7-day risk-free trial. Enterprise is handled through sales because contracts depend on custom volume, compliance, routing, and support requirements.
Enterprise is still a subscription, but the public site shows Custom because enterprise contracts depend on volume, compliance, routing, support, and SLA requirements.
Calls continue without interruption. Additional calls are billed at your plan rate: $1.50 on Hobby, $1.15 on Startup, $1.05 on Business, and as low as $0.10 per call on Enterprise.
Yes. Yearly plans include 1 month free and are prepaid for the year: $539 for Hobby, $1,639 for Startup, and $3,839 for Business.
Hobby includes 1 phone number, Startup includes 2, and Business includes 5. Additional phone numbers are $5 per month each on public plans. Enterprise includes unlimited additional phone numbers by contract.
The AI soft cap is an internal operating guardrail for capacity, stress testing, and abuse monitoring. It is not the public billing unit; public pricing is based on calls.
Yes. Upgrade when you need more included calls, seats, phone numbers, retention, integrations, routing, or support. Downgrades take effect at the next billing cycle.
Talk to sales when you need custom routing, custom regions, SIP trunking, SSO, audit logs, contractual SLA, custom dashboards, or very high call volume.

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